From operational improvement to platform delivery, I offer hands-on consulting services tailored to your organisation's needs.
Every organisation has processes that could work better. I help you find the bottlenecks, remove the waste, and build workflows that are faster, cheaper, and more reliable.
Whether you're dealing with slow turnaround times, high error rates, or teams buried in manual work, I bring a structured approach to understanding your current state and designing a better one. I draw on lean methodology and practical experience to deliver improvements that your people can actually sustain.
This isn't about producing a report that sits on a shelf. It's about working alongside your team to make tangible, measurable changes to how work gets done.
Salesforce is a powerful platform — but only when it's implemented well. I help organisations get genuine value from their Salesforce investment, from initial planning through to delivery and adoption.
I've supported businesses through the full lifecycle of Salesforce projects: gathering requirements, designing solutions, managing development, running testing, and ensuring successful go-lives. Whether you're implementing Salesforce for the first time or looking to optimise an existing instance, I can help.
I focus on practical, well-architected solutions that your team can manage and grow with, rather than over-engineered implementations that create long-term technical debt.
ServiceNow can transform how your organisation manages IT services and workflows. I help businesses implement, configure, and optimise the platform to unlock real operational value.
From ITSM setup and workflow automation to custom application development, I bring hands-on ServiceNow expertise to help you build a platform that truly serves your organisation. I work closely with your team to understand what you need, design solutions that fit, and deliver them effectively.
My approach prioritises clean configuration over excessive customisation — keeping your instance maintainable and upgrade-friendly while still meeting your specific business requirements.
I offer flexible ways to work together, depending on what your organisation needs.
Defined scope, clear deliverables. Ideal for specific improvement initiatives or technology implementations with a known start and end.
Shorter engagements to assess your current state, identify opportunities, or review a project in flight. A fresh pair of eyes when you need it.
Retained support for organisations that need consistent access to process improvement or platform expertise on a flexible basis.